Terms & Conditions

1 DEFINITIONS 
1.1 "BUYER" MEANS THE INDIVIDUAL OR ORGANISATION WHO BUYS OR AGREES TO BUY THE GOODS FROM THE SELLER; 
1.2 "CONSUMER" SHALL HAVE THE MEANING ASCRIBED IN SECTION 12 OF THE UNFAIR CONTRACT TERMS ACT 1977; 
1.3 "CONTRACT" MEANS THE CONTRACT BETWEEN THE SELLER AND THE BUYER FOR THE SALE AND PURCHASE OF GOODS INCORPORATING THESE TERMS AND CONDITIONS; 
1.4 "GOODS" MEANS THE ARTICLES THAT THE BUYER AGREES TO BUY FROM THE SELLER; 
1.5 "SELLER" MEANS SCRIBBLERS-TEE-ROOM THAT OWNS AND OPERATES WWW.SCRIBBLERSTEEROOM.CO.uk
1.6 "TERMS AND CONDITIONS" MEANS THE TERMS AND CONDITIONS OF SALE SET OUT IN THIS AGREEMENT AND ANY SPECIAL TERMS AND CONDITIONS AGREED IN WRITING BY THE SELLER;
 1.7 "WEBSITE" MEANS WWW.SCRIBBLERSTEEROOM.CO.uk 
 
2 CONDITIONS 
2.1 NOTHING IN THESE TERMS AND CONDITIONS SHALL AFFECT THE BUYERS STATUTORY RIGHTS AS A CONSUMER. 
2.2 THESE TERMS AND CONDITIONS SHALL APPLY TO ALL CONTRACTS FOR THE SALE OF GOODS BY THE SELLER TO THE BUYER AND SHALL PREVAIL OVER ANY OTHER DOCUMENTATION OR COMMUNICATION FROM THE BUYER. 
2.3 ACCEPTANCE OF DELIVERY OF THE GOODS SHALL BE DEEMED CONCLUSIVE EVIDENCE OF THE BUYERS ACCEPTANCE OF THESE TERMS AND CONDITIONS. 
2.4 ANY VARIATION TO THESE TERMS AND CONDITIONS (INCLUDING ANY SPECIAL TERMS AND CONDITIONS AGREED BETWEEN THE PARTIES) SHALL BE INAPPLICABLE UNLESS AGREED IN WRITING BY THE SELLER. 
2.5 ANY COMPLAINTS SHOULD BE ADDRESSED TO THE SELLER'S EMAIL ADDRESS TALK@SCRIBBLERSTEEROOM.CO.uk
 
3 ORDERING 
3.1 ALL ORDERS FOR GOODS SHALL BE DEEMED TO BE AN OFFER BY THE BUYER TO PURCHASE GOODS PURSUANT TO THESE TERMS AND CONDITIONS AND ARE SUBJECT TO ACCEPTANCE BY THE SELLER. THE SELLER MAY CHOOSE NOT TO ACCEPT AN ORDER FOR ANY REASON. 
3.2 WHERE THE GOODS ORDERED BY THE BUYER ARE NOT AVAILABLE FROM STOCK THE BUYER SHALL BE NOTIFIED AND GIVEN THE OPTION TO EITHER WAIT UNTIL THE GOODS ARE AVAILABLE FROM STOCK OR CANCEL THE ORDER AND RECEIVE A FULL REFUND WITHIN 28 DAYS. 
3.3 WHEN MAKING AN ORDER THROUGH THE WEBSITE, THE TECHNICAL STEPS THE BUYER NEEDS TO TAKE TO COMPLETE THE ORDER PROCESS ARE DESCRIBED IN FAQ SECTION 
 
4 PRICE AND PAYMENT
4.1 THE PRICE OF THE GOODS SHALL BE THAT STIPULATED ON THE WEBSITE. THE PRICE EXCLUDES DELIVERY CHARGES. 
4.2 THE TOTAL PURCHASE PRICE, INCLUDING DELIVERY CHARGE, WILL BE DISPLAYED IN THE BUYERS SHOPPING CART PRIOR TO CONFIRMING THE ORDER. 
4.3 AFTER THE ORDER IS RECEIVED THE BUYER SHALL RECEIVE AN AUTOMATED RECEIPT OF PAYMEN. DELIVERY TIME SCALES ARE STIPULATED IN THE FAQ SECTION. 
 
5 RIGHTS OF SELLER 
5.1 THE SELLER RESERVES THE RIGHT TO PERIODICALLY UPDATE PRICES ON THE WEBSITE, WHICH CANNOT BE GUARANTEED FOR ANY PERIOD OF TIME. 
5.2 THE SELLER RESERVES THE RIGHT TO WITHDRAW ANY GOODS FROM THE WEBSITE AT ANY TIME. 
5.3 THE SELLER SHALL NOT BE LIABLE TO ANYONE FOR WITHDRAWING ANY GOODS FROM THE WEBSITE OR FOR REFUSING TO PROCESS AN ORDER. 
 
6 DELIVERY
 6.1 GOODS SUPPLIED WITHIN THE UK WILL normally be delivered within the timescales stated in the faq section.   
6.2 GOODS SUPPLIED TO EUROPE WILL NORMALLY BE DELIVERED WITHIN 14 DAYS OF ACCEPTANCE OF ORDER. DELIVERY COST VARIES ON WEIGHT OF ITEMS ORDERED. ADDITIONAL COSTS FOR DELIVERY MAY APPLY. 
6.3 GOODS SUPPLIED TO REST OF THE WORLD WILL NORMALLY BE DELIVERED WITHIN 21 DAYS OF ACCEPTANCE OF ORDER. DELIVERY COST VARIES ON WEIGHT OF ITEMS ORDERED; . ADDITIONAL COSTS FOR DELIVERY MAY APPLY. 
6.4 DELIVERY OF THE GOODS SHALL BE MADE TO THE BUYERS ADDRESS SPECIFIED IN THE ORDER AND THE BUYER SHALL MAKE ALL ARRANGEMENTS NECESSARY TO TAKE DELIVERY OF THE GOODS WHENEVER THEY ARE TENDERED FOR DELIVERY. 
 
7.CANCELLATION OF AN ORDER THE BUYER MAY CANCEL THE ORDER FOR ANY REASON UP TO THE POINT OF DISPATCH AND ANY PAYMENTS MADE BY THE BUYER SHALL BE REFUNDED IN FULL WITHIN 28 DAYS. 

8 FAULTY ITEMS 
8.1 THE BUYER SHALL INSPECT THE GOODS IMMEDIATELY UPON RECEIPT AND SHALL NOTIFY THE SELLER BY EMAIL TO TALK@SCRIBBLERSTEEROOM.CO.UK WITHIN 7 DAYS IF THE GOODS ARE DAMAGED OR DO NOT COMPLY WITH ANY OF THE CONTRACT. IF THE BUYER FAILS TO DO SO THE BUYER SHALL BE DEEMED TO HAVE ACCEPTED THE GOODS. 
8.2 WHERE A CLAIM OF DEFECT OR DAMAGE IS MADE, OR THE WRONG GOODS HAVE BEEN SENT, THE GOODS SHALL BE RETURNED BY THE BUYER TO THE SELLER WITHIN 14 DAYS OF DELIVERY. THE BUYER SHALL BE ENTITLED TO A REPLACEMENT OR A FULL REFUND (INCLUDING DELIVERY COSTS) PLUS ANY RETURN POSTAL CHARGES IF THE GOODS ARE IN FACT DEFECTIVE. 
8.3 GOODS MUST BE RETURNED BY THE BUYER WITHIN 14 DAYS OF CANCELLATION IN THE ORIGINAL PACKAGING AND SHOULD BE ADEQUATELY INSURED DURING THE RETURN JOURNEY. THE BUYER WILL RECEIVE A REFUND OF ALL MONIES PAID FOR THE GOODS (INCLUDING DELIVERY CHARGES, IF ANY, AND RETURN POSTAL CHARGES). IF THE BUYER FAILS TO RETURN THE GOODS FOLLOWING CANCELLATION, THE SELLER SHALL BE ENTITLED TO DEDUCT THE COST OF RECOVERING THE GOODS FROM THE BUYER. 
8.4 TO RETURN GOODS A RETURNS REQUEST MUST BE MADE VIA THE WEBSITE. THIS CAN BE DONE BY LOCATING THE CUSTOMER SERVICES- RETURNS LINK AT THE BOTTOM OF THE HOME PAGE. 

9 UNWANTED ORDERS
 9.1 IN THE EVENT OF THE GOODS BEING UNSUITABLE THE BUYER SHALL BE RESPONSIBLE FOR RETURNING OF THE GOODS TO THE SELLER AND ANY POSTAGE COSTS INVOLVED WITHIN 14 DAYS. THE BUYER WILL BE UNDER A DUTY TO TAKE CARE OF THE GOODS UNTIL THEY ARE RETURNED TO THE SELLER. 
9.2 TO RETURN GOODS A RETURNS REQUEST MUST BE MADE VIA THE WEBSITE. THIS CAN BE DONE BY LOCATING THE RETURNS SECTION.
9.3 WHERE RETURNED GOODS ARE FOUND TO BE DAMAGED DUE TO THE BUYERS FAULT THE BUYER WILL BE LIABLE FOR THE COST OF REMEDYING SUCH DAMAGE. 
9.4 GOODS TO BE RETURNED MUST INCLUDE DETAIL OF THEIR NAME, ADDRESS AND WHETHER THE BUYER REQUIRES A REFUND OR EXCHANGE.
9.5 THE BUYER WILL NOT BE ENTITLED TO A REFUND FOR SALE ITEMS, ONLY AN EXCHANGE. 
 
10. CHANGES TO TERMS AND CONDITIONS THE SELLER SHALL BE ENTITLED TO ALTER THESE TERMS AND CONDITIONS AT ANY TIME BUT THIS RIGHT SHALL NOT AFFECT THE EXISTING TERMS AND CONDITIONS ACCEPTED BY THE BUYER UPON MAKING A PURCHASE. 15 GOVERNING LAW AND JURISDICTION THESE TERMS AND CONDITIONS SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAW OF ENGLAND AND THE PARTIES HEREBY SUBMIT TO THE EXCLUSIVE JURISDICTION OF THE ENGLISH COURTS.