Included in your parcel will be a returns form. Please use this if you wish to return or an exchange an item. In the event that you need an additional/new form please print off the attached. We are happy to exchange/refund any merchandise within 14 days of receipt. All products must be returned unworn, free of any smells, with the original tags attached and in the original packaging. If you wish to return please complete the information stated within the returns form, we do not accept refund requests for sale items, we will exchange or provide a credit note if returned within 14 days.